Status Update • 27 November 2021

 

Just discovered: the seamless migration to Microsoft Exchange wasn’t. I thought it went off without a hitch because email still seemed to be getting through. What I didn’t realize until this morning is that even though we don’t use Outlook—I dislike Office 365 in general and loathe Outlook specifically—Exchange “helpfully” routes all our email through the Outlook junk mail and spam filters. Ergo, our email clients (Thunderbird on all machines) never found a lot of our incoming email, as Outlook had already sorted it into the junk mail bin.

I’d thought our incoming email load was kind of light lately. Perhaps unsurprisingly, Outlook decided we needed to see every vapid message that originated from Twitter but blocked every valid business-related message from Ingram, Amazon, and a plethora of other sources, including authors.

I’ve recovered about sixty “boy, I wish I’d seen this in time to react” messages so far. Looks like we’re going to be spending the rest of the weekend recovering the remainder and changing the mail filter settings on each and every Rampant Loon Press and K&B Booksellers email account manually, as Microsoft does not allow us to set across-the-board mail filtering policies.

Illo: Darren McGavin as Carl Kolchak, because this is how I respond to being forced to use another Microsoft product.